“The evidence-base helps stamp a seal of academic rigour, authenticity and confidence in the efficacy of the programme”
— Helen Davies-Cox, Change Lead for Whole Population Personalised Care, Torbay and South Devon NHS Foundation Trust
empower people → improve outcomes → reduce demand
The HOPE (Help Overcome Problems Effectively) Programme® provides practical, evidence-based self-management support for people living with long-term physical or mental health conditions, carers and other communities.
It empowers people to build the knowledge, skills and confidence (also known as activation) to take control of their health and wellbeing and to live well, improving their wellbeing and helping them manage their health day to day, while reducing avoidable demand on health and care services. Developed through more than 25 years of research, the Hope Programme can be delivered digitally or in-person, in groups or through self-guided learning.
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We are living longer but not always living well. 18 million adults in England live with long-term physical or mental health conditions. 1 in 4 of us are living with two or more health conditions, rising to 2 in 3 over the next 10 years.
Alongside clinical care, people often want support with managing both their physical and mental health, to feel better and less alone.
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The Hope Programme complements clinical care by focusing on the person, not the condition – helping people build on their strengths, manage symptoms, deal with setbacks, and have healthier lifestyles.
HOPE combines all aspects of self-management (education, coaching, peer-support, tracking and more).
Course content includes goal-setting, gratitude, character strengths, mindfulness, managing stress and unhelpful thoughts, problem-solving, communication and planning for setbacks. These core activities are combined with content tailored to each condition or community.
Our participants call it “a toolkit for a healthy life”.
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HOPE helps people improve mental wellbeing and develop the knowledge, skills and confidence to take an active role in their health and wellbeing. This is also known as patient activation.
People are supported to focus on what matters to them, set goals and take practical steps that fit around and help change their lives.
Self-management does not mean expecting people to do it alone. It means giving people practical tools, peer-support and confidence to manage at home, alongside their clinical care.
Hope Programme reaches people who would most benefit and increases their activation, creating savings through costs avoided, fewer GP or A&E visits, less do not attends and shorter hospital stays.
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HOPE is licensed by public, charity or private sector organisations. It is free to users.
We can deliver the Hope Programme directly or train your staff and volunteers to facilitate courses within your own service or community.
Our train-the-trainer model includes facilitator training, programme materials, implementation support and quality assurance.
Our licensed partners include Help & Care in Dorset, My Health Devon and Volunteer Cornwall, supporting in-person delivery in their local communities. The Hope Programme for cancer is also delivered in-person through Macmillan Cancer Support centres across the UK.
We can also work with you and the people you support to tailor or co-design a programme for a particular community.
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HOPE offers flexible delivery to suit different people, services and communities.
In person: facilitated sessions bring people together locally to learn, reflect and support one another.
Digital group-facilitated: people access the programme online while learning alongside others, supported by trained Hope facilitators.
Digital self-guided: people work through the programme independently, at a time and pace that suits them.
Ongoing support through an online community of people with lived experience.
Our online Hope Programme courses are delivered through our powered by H4C platform.
Delivery options can be used separately or combined as part of a blended offer. Train-the-trainer model enables local delivery and sustainability.
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The Hope Programme is supported by more than 25 years of research, established quality processes and independent review.
Our digital programmes follow NHS clinical safety standards, including DCB0129 processes, and have been assessed against the Digital Technology Assessment Criteria.
All our online Hope Programme® courses are ORCHA and QISMET accredited.
We have achieved ORCHA scores of 88% for its Android and iOS applications and 86% for its web application. The review considered areas including data protection, clinical assurance, usability and accessibility.
HOPE is included in ORCHA Verify.
Hope Programme offer
HOPE can be adapted for different health conditions, caring roles, life stages and communities. Explore our established Hope Programmes available to commission below.
Do not see the programme your community needs? We can work with you and the people you support to co-design an appropriate Hope Programme.